Marine Aftermarket & Service Leader - Norway (m/f/d) [Norway]

 

LOCATION: Hvalstad, Norway
DIRECT REPORTING: MD Allweiler AS
FUNCTIONAL REPORTING: Sr. Director AM & Service Pumps EMEA
DIRECT REPORTS: local Aftermarket and Service team

CIRCOR International is one of the world’s leading providers of mission critical flow control products and services for the Industrial and Aerospace & Defense markets. The Company has a product portfolio of market-leading brands serving its customers’ most demanding applications. CIRCOR markets its solutions directly and through various sales partners to more than 14,000 customers in approximately 100 countries. The Company has a global presence with approximately 3,200 employees and is headquartered in Burlington, Massachusetts.

Allweiler AS – a subsidiary of CIRCOR – delivers pumps and pump systems to the maritime business in Norway and internationally. We cover sales and deliveries to shipyards and ship owners worldwide, both for new buildings and Aftermarket.

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CIRCOR is searching for a Marine Aftermarket & Service Manager (m/f/d) – Norway to join its team at our site in Hvalstad.

Primary Responsibilities

• Leadership of local Aftermarket and Service team (Technical Sales, Customer Service, repair workshop, field service & claim management)
• Develop and implement the growth strategy for aftermarket products and services, aligned with global aftermarket strategy
• Identify growth opportunities and business process improvements in co-operation with the global Aftermarket organization and Business Development
• Improve the local/regional aftermarket organization and processes to meet customer expectations and exceed market benchmark for its key functions: from quotation, order management, to service and claim management
• Drive proactive aftermarket sales (spare parts, replacement pumps, field service, service agreement, major overhauls etc.)
• Manage the aftersales service team to provide responsive on-site technical services, work closely with key accounts, channel partners and OEM’s in solving claims, expand service partner network and plan & execute vessel commissioning
• Monitor and drive monthly management KPIs to deliver business result and ensure customer satisfaction

Job Requirements:

Requirements

• At least 8 years of experience in aftermarket business in relevant industry – preferably in Marine business
• Proven managerial experiences
• BS required, prefer to major in Engineering and/or Business
• Strong customer centricity and problem-solving skills
• Proven commercial and negotiation skills
• Good communication and networking skills
• Fluent spoken and written Norwegian & English

Benefits

• A job with high level of freedom under responsibility
• You will work towards clear quantifiable goals but will be able to influence ways and tools to get there
• Good development opportunities
• extensive trainings
• flexible working hours
• an attractive remuneration package
• a company pension scheme

Your application

If you are looking for an opportunity to make an impact in a dynamic company, please provide your complete application documents (pdf file and stating your salary expectations and earliest possible starting date).

CIRCOR is an EEO Employer of Females/Minorities/Veterans/Individuals with Disabilities, and committed to Diversity & Inclusion

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Job Snapshot

Employee Type

Full-Time

Location

Hvalstad, Viken (Onsite)

Job Type

Customer Service

Experience

Not Specified

Date Posted

07/17/2023

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